Staples — Furniture Store in Bracebridge

Reviews of Staples

• Lauren

  Added 2016.09.18

  Service is thin .. Too few people. Not really connected to your need. Plus the HP printer I bought was faulty right out of the box.
• Richard

  Added 2015.12.14

  Senior technician (Nick) was very receptive to my concern, and indicated they could offer a discount on another model, but they had no other monochrome printers at the same price point. I suggested I would keep the printer, despite the missing functionality if they could offer a store gift card of some value. Nick took my contact details and suggested the store manager (Shane, or Jamie?) would contact me to discuss.
• Thomas

  Added 2015.12.13

  Very disappointed in the level of technical support given, and most definitely disappointed in the lack of interest expressed by the store manager.
• Alexis

  Added 2015.09.19

  Worst experience of my life with management at this store. I was denied the opportunity to speak up for myself and treated in the most disgustingly unsympathetic way in a dispute.  Have now logged a complaint against the management of this store with the Ontario Human Rights Commission and have reached out to personnel at the Employment Standards government office. There are two levels of management at this store. It is my opinion that neither of those two people in these positions have ever had any formal management training nor have likely ever attended a management seminar.  They are accustomed to dealing with young 20 years old employees. Although this is only my opinion.  Defamed me and destroyed my level of confidence. At least for the short term. Don't anyone ever let them do this to you as well.  I will say that head office HR department did listen to my complaint, seemed genuinely concerned and professional .  I do wish to thank Staples Head Office for that.
• Elijah

  Added 2015.08.20

  Following a frustrating day on line with the printer manufacturer, I returned to Staples and another technician checked their system information, and showed me the printer had "Air Print" capability.
• Samantha

  Added 2015.07.06

  It’s unusual for a manager to be so helpful and knowledgeable. She helped figure out what I needed based on my list and provide some great suggestions and alternatives.
• Gavin

  Added 2015.05.07

  Always great staff, great results (print/copy centre) and reliable service..
• Hannah

  Added 2015.04.14

  Another frustrating day later, I checked with Apple, and was told the printer model in question was not listed as "Air Print" capable.
• Jeremiah

  Added 2015.04.03

  I’ll definitively continue shopping here.
• Carter

  Added 2014.01.07

  I went shopping for a few items and the main manager here (Brittnie I believe), went out of her way to walk me around the store to find what was on my list.
• Julian

  Added 2013.09.21

  Learn how to manage personnel.  Learn how to be a competent and respected manager.  Learn how to mentor and train.  I made reference to 20 year olds, but let me say, 20 or 50 it is not at all okay to treat any human being let alone an employee in the truly closed minded and unfeeling way you treated me. They way you treated me is completely unforgivable.
• Wyatt

  Added 2013.08.02

  Purchased a monochrome printer, having been told by the technician that it would receive print instructions from my ipad via "Air Print."
• Richard

  Added 2013.05.14

  After four days, I met Nick again, who assured me he had passed on the information. Several days later, with no call from the manager, I returned the printer, and won't be back to that store. (Lots of good product available on line these days.)